CommonSpirit Health, a Chicago-based nonprofit health giant, announced a partnership with Notable Health that will improve the patient and the provider experience by automating health information collection and making clinical record systems interoperable. The partnership will start with deployment at selected ambulatory primary care centers in California. And the end goal is to expand across the 21 states served by CommonSpirit.
CommonSpirit will leverage Notable's platform, which uses robotic process automation (RPA) to understand data from electronic health records and deploys artificial intelligence (AI) models that anticipate and support providers' needs so they spend less time on administrative tasks and can devote their time to providing compassionate care, reports Notable in a press release.
“The Notable platform provides us with an exciting opportunity to rethink and personalize the way health care is delivered,” said Rich Roth, senior vice president and chief strategic innovation officer of CommonSpirit Health. “When we engage patients with Notable's digital experiences, the time they spend with their physician becomes more relevant.”
Administrative costs are a major driver of increases in the cost of health care in the United States – with hospitals directing roughly 25 percent of their spending to this work. Advances in technology now make it possible for health systems to deploy innovative new platforms that ease the administrative burden on providers, allowing patients to have more engaging discussions about their health during the time with their physician.
Notable automates physician workflows through intelligent patient intake and leverages wearable voice-recognition documentation technology to save physicians time on medical charting. Prior to a medical appointment, Notable's mobile-optimized intake application – which is personalized for each patient – assists with registration, verifies insurance eligibility, and prompts patients to enter their symptoms and update histories and medications directly from their smartphones.
“We share CommonSpirit's commitment to providing the best experience possible for patients as well as physicians,” said Pranay Kapadia, CEO and co-founder of Notable Health. “With the abundance of administrative overhead in health care, it is more important than ever to help streamline processes for providers so they can direct their time and resources to patient care.”